Privacy Policy for Almaqam.com

1. Introduction

Welcome to Almaqam.com, an online travel agency based in the UAE. We are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services (collectively referred to as "Services").

By using Almaqam.com, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

A. Personal Information:

• Account Information: When you create an account or make a booking, we collect your name, email address, phone number, and other personal details.
• Payment Information: We collect your payment details, including credit card information, to process transactions securely.
• Travel Information: We collect information related to your travel preferences, such as destination, travel dates, accommodation, and other related services.
• Communication Data: If you contact us for customer support, we collect any personal data you choose to provide.

B. Non-Personal Information:

• Browsing Information: We collect details about your visits to our website and app, including IP address, browser type, device type, location data, and pages viewed.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Bookings: Your personal and payment information will be used to complete travel bookings.
• To Communicate: We use your contact information to send booking confirmations, alerts, updates, promotional offers, and respond to inquiries.
• To Improve Our Services: We analyze data to enhance our website functionality, improve user experience, and provide tailored offers.
• To Comply with Legal Obligations: We may process your information to comply with legal requirements, prevent fraud, and ensure safety.

4. Sharing of Information

We may share your personal information with:

• Service Providers: Airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings.
• Third-Party Vendors: Payment processors, customer service platforms, and marketing partners who assist in providing our services.
• Legal Authorities: When required by law or for the protection of our rights, we may disclose information to regulatory bodies, government agencies, or legal authorities.

5. Data Security

We take data protection seriously and employ appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption, secure servers, and limited access protocols.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain conditions.
• Opt-Out of Marketing: Unsubscribe from our marketing emails at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

Almaqam.com uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Almaqam.com does not knowingly collect personal information from children under the age of 18. If we discover that we have collected information from a child, we will promptly delete it.

10. International Data Transfers

As we are based in the UAE, your personal data may be transferred to and stored in countries outside of your jurisdiction. We ensure that appropriate safeguards are in place to protect your data when transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Almaqam.com
Email: care@almaqam.com
Phone: 600562726
Address: Orient Building, Al Arooba Street, Sharjah, United Arab Emirates

By using our Services, you acknowledge that you have read and understood this Privacy Policy.